News Flash


Posted on: June 23, 2020

One Main Plaza Customer Service COVID-19 Operations


On June 22, 2020, the Kalana O’Maui building and One Main Plaza will be open to the public for our customers. The Department of Water Supply will still be taking precautions to ensure the health and safety of our customers as well as our employees.  

DWS Divisions are not accepting any walk-in appointments at this time and encourage reaching out to our divisions via phone or email.

Water Resources & Planning encourages customers to call (808) 463-3110 for any requests for information or to make an appointment to see a Water Resource Planner. Our office on the 1st floor of One Main Plaza is open to pick up low flow water fixtures. Applications for our toilet replacement and rain barrel programs are available online:

If you visit us in person, we ask all visitors for their continued cooperation and to please: 

  • wear a face mask or other cloth face covering
  • maintain a six-foot distance apart from others, and 
  • use the hand sanitizers that have been made available

Thank you and stay safe!

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